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S3Drive
Community / support / Hanging on startup screen - Android
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I fairly often experience that s3drive gets stuck on the startup image when I try to launch the app. Screenshot attached. Waiting for 10 minutes doesn't help, and killing and restarting the app doesn't help. Any ideas?
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Thanks for reporting this issue. What’s your phone model / Android OS version?
8:27 AM
I assume that app has started previously. Did you enable any auto enabled features (media backup, sync etc.) on your account prior to this issue? Just trying to narrow down on which level this issue may be occurring.
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In Media backup I have enabled both background backup, and backup when app starts. Samsung galaxy s22, android 14
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@kefir Is your back-end S3 or Rclone?
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I believe it's s3, how can I check?
10:56 AM
I can list the contents with rclone.
Tom changed the channel name: Hanging on startup screen - Android 4/21/2024 4:25 PM
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Hi @kefir, Sorry for the delay. We've improved couple potential areas which could've cause app to freeze on startup. I encourage you to try our latest version. I hope that it won't freeze anymore on your end. Thanks !
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Thanks, it certainly felt snappy on the first try. I'll let you know if I run into this again.
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